Tracking order

Track Your Order

At AmourTwill, we understand how exciting it is to receive your fashion items. Here's how you can track your order every step of the way:

Order Tracking Process

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once shipped, you'll receive another email containing your tracking number and carrier information.
  4. Tracking Updates: Use the tracking number to monitor your package's journey to your doorstep.

Tracking Your Package

You can track your package directly through our shipping carrier or use a universal tracking service like:

17Track

17Track is a reliable global package tracking platform that supports most international carriers. To use it:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates

Frequently Asked Questions

How long does tracking information take to update?
Tracking information typically updates within 24 hours of shipment, but may take longer during peak seasons.
What if my tracking shows "Delivered" but I haven't received my package?
First check with neighbors or your building management. If still missing, contact us via email with your order details.
Can I change the shipping address after my order has shipped?
Unfortunately, we cannot modify shipping details once the package is in transit.

For any order tracking issues, please email our customer service team at [email protected] with your order number and we'll assist you promptly.